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Treadmills 4 U Ordering, Delivery and Returns

Ordering

When placing an order, it is the purchaser's responsibility to ensure that all details conveyed in the order are correct & true. Treadmills 4 U does not accept liability for products sent with errors made by the ordering party. Due to the custom nature of the products & services offered by Treadmills 4 U, full payment must be received for all orders before dispatch.

Delivery and Handling Charges

Treadmills 4 U delivers within Australia covering all capital cities and major regional centres. Please contact us for a quote if you are outside these areas. All delivery and handling charges are payable by the purchaser and are additional to the listed price for each product on this web-site if you live outside these areas. We are happy to arrange delivery to your work site or we can help you make arrangements to pick the goods up from your local transport depot.Should the delivery charges in anyway be unclear or not understood, you should contact us at sales@treadmills4u.com.au with your query.

Estimated Delivery Time

Your products should be delivered to you within 1-4 weeks of receipt of order, payment & advice of correct information relating to the products required. Delivery time may also be affected by the size or complexity of your order, the delivery location & our current workload. An estimate for job completion & delivery can be requested before or after making an order. Treadmills 4 U relies on transport companies for delivery and unfortunately delays may occur that are beyond our control. We are not liable for delays whatsoever.

Method of Delivery

Our transport company will call to arrange a suitable day for delivery. They are only able to deliver to your front door and are not allowed to enter your premises. You should plan to be home on the day delivery is to be made. You should plan to have at least one person with you to assist you and the driver. This is especially important with large heavy items such as treadmills and cross trainers.

Defective Items

Defective products must be returned to Treadmills 4 U within (14) fourteen days of the purchase date to be eligible for replacement. Items will be replaced with the product originally purchased. For products that cannot be replaced due to unavailability, a full refund will be offered.

How to return your product

We at Treadmills 4 U understand that buying a treadmill or other large fitness equipment sight unseen can be unnerving. To help alleviate any concern and give you 100% confidence that we do in fact sell the best treadmills and fitness equipment available, Treadmills 4 U offers an unprecedented 14 day trial period on all of our equipment. If you are not completely satisfied with your product we will refund your purchase amount and freight charges both ways, no questions asked. All the customer is responsible to pay is an 8% restocking fee within the 14 day trial period.

* Treadmills 4 U requires that you keep the packaging to facilitate a return if necessary. All returns will need a Return Merchandise Authorization (RMA) number. Any returns that arrive back to Treadmills 4 U without an RMA will be refused. All RMA numbers must be requested within the 14 day window, from time of delivery. To obtain a Return Merchandise Authorization (RMA), contact Treadmills 4 U at 02 4636 6122. We will credit you purchase immediately upon receipt of the returned item with an RMA.

* Refused shipments and products being returned without the original packaging are subject to a 15% restocking fee and freight charges. Customers will additionally be responsible for any freight damage if not properly packaged.

* Treadmills 4 U will credit back freight charges only and will not credit back fees that were paid to deliver the product into your home or any assembly fees that may have been paid to a third party. Treadmills 4 U is not responsible for any disassembly or removal of the product from the home. The customer is responsible for the repackaging of the product or elliptical and removal from the home in the original packaging. Treadmills 4 U is only obligated to pick up products being returned from your driveway, garage, curb side, etc.

If you feel that your return falls outside of our policy, please contact our customer representative at sales@treadmills4u.com.au first to confirm if your return can be accepted.


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Treadmills 4 U Monthly Specials
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